Where are you located?

We are located at 39 Hong Kong Street, 059678. You may pick up your order here from: 11am to 6pm - Tuesday to Saturday
11am to 3pm - Sunday.

Can I place an order beyond next week?

Hi, I’m afraid that’s not possible at the moment! Order slots open at Tuesday 11 AM the week prior!
If you’d like to place an order of over ten boxes, please send us an email at hello@tigerlilypatisserie.com and someone will be in touch with you!

Do you have any special promo code?

No, I’m sorry but we do not have any special promos running at the moment!

How often do you change your pastry box selections?

We update our offerings every 6-8 weeks! We will announce our new boxes on Instagram when they launch so do keep an eye out on this space!

How long can I keep the pastries?

For an optimal experience, we recommend eating these pastries on the day of purchase. You may head over to https://www.tigerlilypatisserie.com/catalogue for the specific reheating instructions.

Can I purchase full cakes?

Unfortunately, we’re not selling full cakes at the moment!

I have a gluten/nut allergies, are there pastries I should take note of? Do you have gluten-free/nut-free replacements?

Unfortunately, most of our items contain gluten. Some pastries do not contain nuts however, they are baked in the same area. We currently do not offer any gluten/nut free pastries but hope to look into them soon!

Can I pick up my order earlier/later than my selected timeslot?

Yes! You may pick-up your box anytime between 11:30 AM - 6 PM. [tuesday - saturday] 11:30 AM - 3 PM [sunday]

I was not home for my delivery. Could I get it re-delivered?

For Delivery: Please ensure that the contact number given is accurate and that you are available and contactable during your delivery window. In the event that redelivery is required, you may be required to top up $10 per location.

There’s an issue with my order, who can I contact regarding this matter?

For non-urgent matters, please drop us an email at hello@tigerlilypatisserie.com alternatively you may drop us a call at +65 8887 0988 or dm us at https://www.instagram.com/tigerlilypatisserie/ .

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